#MICROSOFT WORD HYPHENATION GREYED OUT HOW TO#

Go to gives the sense that the customer is moving away from where they are and going to another location. Locate works well when the customer has actively saved or stored a file themselves and you don’t need to be specific about the location of the folder. Browse is often used for folder locations. Browse is the common button name in the desktop interface that customers click to see their files list, so telling them to browse helps associate the action with the button. Find is also a good option for simplicity and maintains a friendly tone.īrowse or locate are good choices when directing customers to files, folders, or drives on their desktop. For example, it’s more effective in the UI to use the phrase Find customers instead of Search customers because the word find implies success. Use find, browse, locate, or go to instead.įind is a good alternative to search when you want the customer to feel empowered. Be as clear as possible so customers can find their way easily.

Use specialist or product expert to refer to a member of our sales team whose role it is to help customers with purchasing our products.ĭon’t use, unless you’re on a ship or working with a GPS device.

#MICROSOFT WORD HYPHENATION GREYED OUT HOW TO#

For example, 'expert setup' implies that someone with knowledge about how to set up a product will be helping the customer. If we’re meeting customers’ expectations about the type of expert involved, you can use expert as an adjective to modify a product, service, or feature. You can use expert on its own if the surrounding content provides enough context for the customer to know what kind of expert you mean. Whenever possible, qualify at first mention on a page or within a flow. Include profession-specific terminology to indicate the type of expertise-for example, bookkeeping expert, tax expert, payroll expert. If we overuse expert, it loses its meaning. In most cases, it’s best to use a specific term rather than expert to make it clear for customers who they’re interacting with.

This includes bookkeepers, accountants, CPAs, tax attorneys, or others with relevant credentials in our service areas or focused training on Intuit product usage.

Writing for search engines keyboard_arrow_downĪn expert in the Intuit ecosystem is someone with an advanced level of domain knowledge who provides a service, guidance, or information to customers.Content strategy 101 keyboard_arrow_down.Technical documentation keyboard_arrow_down.How we talk to the experts keyboard_arrow_down.Conversation design keyboard_arrow_down.Writing about the interface keyboard_arrow_down.Security and consent keyboard_arrow_down.In-product notifications keyboard_arrow_down.Use gender-neutral language keyboard_arrow_down.Aim for 5th to 8th grade readability keyboard_arrow_down.Accessible content guidelines keyboard_arrow_down.Accessibility principles keyboard_arrow_down.Abolish racist language keyboard_arrow_down.Accessibility & inclusion keyboard_arrow_down.

Microsoft word hyphenation greyed out